Cancellation policy

1. Purchase Options

We offer multiple purchasing methods to make your shopping experience simple and transparent:

  • Direct Online Purchase: Place your order through our website and complete payment securely at checkout.

  • Bulk Order Support: For large or special-quantity orders, contact us directly for pricing and availability.

  • Pre-Order Products: Some items may be available on a pre-order basis. Estimated delivery timelines will be clearly mentioned on the product page.

All product descriptions, specifications, and prices are kept accurate to the best of our knowledge. If any correction is required, we will update it immediately and inform affected customers.

2. Cancellation Policy

We understand that plans can change, so we allow cancellations under the terms below:

Orders eligible for cancellation

  • Orders can be cancelled within 2 hours of placing the order if the item has not been shipped or processed.

  • For pre-orders, cancellation is allowed within 24 hours of purchase.

Orders not eligible for cancellation

  • Orders that have already been processed, packed, or shipped.

  • Products sold under clearance, limited stock, or special promotional pricing.

  • Customized, special-order, or bulk-order items once processing has begun.